Naked Wines
Junior Technical Support Engineer
September 2023 - Present
At Naked Wines, my role demands a deep understanding of the company's vast codebase, database, and overall domain. I proficiently navigate and query these systems for efficient investigation of issues, delving into error stack traces and interconnected repositories built with diverse languages and frameworks to resolve problems effectively.
Additionally, I work on automation projects, major incident management, provide support to colleagues in ad hoc incident analysis, and write and review SQL data fixes.